Claim Information


WHAT TO DO IF YOU HAVE A CLAIM


Q. I've been in an AUTO accident 
– what now?

A. Call CLH Insurance at 636-391-0700. Email any pictures to CLH at questions@clhins.com.

If after hours, the message machine has an emergency number if needed or you can call your insurance Company direct. We will need to know:

·When the accident occurred

·Where the accident occurred (be as specific as possible)

·How the accident happened

   ·What kind of vehicle or vehicles were involved (include the year, make, model)

·A description of the damage on each vehicle. Drivable?

·Was your car towed and to where?

·The names and contact information of people involved in the accident

·The extent of any injuries to people involved in the accident

·The names and contact information of anyone who witnessed the accident

   ·The name of the law enforcement agency that responded and the police report number, if police were contacted

 

 

Q. I have damage to my PROPERTY-what now?

A. Call CLH Insurance at 636-391-0700 Email any pictures to CLH at questions@clhins.com.

If after hours, the message machine has an emergency number if needed or you can call your insurance carrier direct. 
We will need to know your contact information and the best time to reach you.  Then:

·When the incident occurred.

·A general description of what happened.

·The location of the damaged property and what was damaged.

·The condition of the home and if it is still livable.

·If temporary repairs are needed.     
·
If the fire or police department was contacted, which department responded and any report number.


 

Q. Do I need to protect my HOME from further damage?

A. Yes, once it is safe to do so, it is your responsibility to protect your property from further damage.

Email any pictures before making any changes to CLH at questions@clhins.com.

·Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.

·Keep a list of any temporary repairs you make to document the damage, and make sure to save your receipts.

·If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.

·If you have fire or smoke damage, do not try to clean the damaged items. Sometimes cleaning things without the proper equipment can cause more damage.

 

 

*** If you are on the CLH App, you can choose to turn in claim info and pictures online.



After Hours- To call your Company Direct: 

Claim Phone numbers:

 
Allied Insurance/ Nationwide

 1-800-421-3535

 

Brotherhood Mutual Insurance

1-800-333-3371

 

Chubb Insurance

1-800-252-4670

 

Employers Mutual Company (EMC)

1-888-362-2255

 

Foremost

1-800-537-3907

 

The Hartford

1-800-243-5860

 

Lititz Mutual Insurance

1-855-725-5642 

 

Missouri Employer's Mutual

1-800-422-0590

 

Missouri Fair Plan

1-314-421-0170

 

Progressive Insurance

1-800-274-4499

 

Safeco Insurance

1-800-332-3226

 

Traveler's Insurance

1-800-252-4633

 

Traveler's Flood

1-800-505-0193

 

Traveler's Boat/ Yacht

1-800-722-4482

 

West Bend NSI

1-877-922-5246

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