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CLH Insurance Blog: customer service

View the latest blog posts from CLH Insurance.

January thoughts... There are many things that try my patience- waiting in long lines, waiting for my turn at the doctor's office and waiting on the phone!  I noticed the common thread being "waiting" and realize that with technology moving at hyper speeds and easy access to information and action, I don't like waiting! READ MORE >>

After a really long day it seems like it is the 10 o'clock news time before I finally sit and relax. While I am watching the news, a commercial comes on for insurance and I remember that I hadn't let our Account Manager know that we replaced our roof in the last month. READ MORE >>

If you work in the insurance industry, you can easily spot the differences between a direct writer (who you know as your agent) and an insurance broker.  But if you don't work in the insurance industry, that sentence could just as easily sound like a foreign language. READ MORE >>

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