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Home > Blog > Customer Service 24/7 Online Portal
WEDNESDAY, JUNE 3, 2015

Customer Service 24/7 Online Portal

CLH Mobile App



After a really long day it seems like it is the 10 o'clock news time before I finally sit and relax. While I am watching the news, a commercial comes on for insurance and I remember that I hadn't let our Account Manager know that we replaced our roof in the last month.  I kept meaning to call but the day keeps my mind so busy that I just forget.  So I grab my laptop and sign in to my insurance 24/7 portal called CSR24.  From here I can check all my policies, print out Auto Id cards, check limit amounts, do I have Towing and Road assistance, and I can make changes that go directly to Kristy who takes care of our account.  So I send a quick request to edit a location, choose the location, write a note and close it out...done.  And then there is an email trail of the request dated with time.   I love it!  It is mobile friendly, too, so I can save it on my IPhone and IPad for easy access.   For our business customers, you can even print or email out any certificates that you need which is a nice extra. 
  
We try to stay connected with you, our customers in multiple ways to be "YOUR INSURANCE CONNECTION" so give us a call to get you set up if you haven't already.  
Give it a try!  

Kathy, Agency Support Manager




Personal Lines CSR24:
CLH



 



CSR24 for Businesses:

CLH Mobile App

Posted 2:11 PM

Tags: personal lines, commercial lines, clh app, customer service, tips
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